Shipping policy

Shipping Policy

Tehzeeb Vastra Trading Private Limited
F104 First Floor, Devika Tower, Chander Nagar, Surya Nagar, Ghaziabad – 201011
Email: Tehzeebvastra@gmail.com

Shipping Policy

Thank you for shopping with Tehzeeb Vastra Trading Private Limited. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully to understand our shipping practices.

1. Order Processing

  • Orders are usually processed within 1–3 business days after confirmation of payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Processing times may vary during festivals, sales, or high-demand periods.

2. Shipping Timeline

  • Estimated delivery time within India is generally 3–10 business days, depending on the delivery location and courier service availability.

  • Delivery timelines are estimates and may be affected by unforeseen circumstances such as weather conditions, strikes, transportation delays, or regional restrictions.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • We may offer free shipping on selected products, promotional offers, or minimum order values.

4. Order Tracking

Once your order is shipped, tracking details may be shared via email, SMS, or WhatsApp (if applicable), allowing you to monitor the shipment status.

5. Delivery Attempts

  • Courier partners may attempt delivery multiple times.

  • If the customer is unavailable during delivery attempts, the package may be returned to us.

  • Additional shipping charges may apply for re-dispatch of returned shipments.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping information. Tehzeeb Vastra Trading Private Limited shall not be responsible for delays or failed deliveries due to incorrect or incomplete address/contact details provided by the customer.

7. Damaged or Tampered Packages

If the package appears damaged or tampered with at the time of delivery:

  • Please refuse to accept the package, if possible.

  • Contact us immediately with photos and order details at Tehzeebvastra@gmail.com.

8. International Shipping

Currently, international shipping may or may not be available depending on operational capacity. Customers may contact us directly for international order inquiries.

9. Delayed or Lost Shipments

While we work with reliable courier partners, we are not liable for delays caused by external logistics issues. However, we will make reasonable efforts to assist customers in tracking and resolving shipment concerns.

10. Contact Us

For shipping-related queries, please contact:

Tehzeeb Vastra Trading Private Limited
F104 First Floor, Devika Tower, Chander Nagar, Surya Nagar, Ghaziabad – 201011
Email: Tehzeebvastra@gmail.com